NOTE ACCORDING TO VSGB
ONLINE DISPUTE RESOLUTION ACCORDING TO ART. 14 ABS. 1 ODR-VO
The European Commission provides a platform for online dispute resolution (OS), which you can find under http://ec.europa.eu/consumers/odr .
Note according to the Consumer Dispute Resolution Act: We are generally not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.